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Frequently Asked Questions

Should you have further questions for our artists, contact us directly [email protected] or leave us a message at 719-465-3501  or text Jan @719-649-9955

Frequently Asked Questions

*Can pregnant women get lash extensions?

  In most cases, yes.  We have had many pregnant women receive lash extensions, lash-lifts, tint and brow services.  It is always best to seek your doctors opinion.

*What is your late policy?

We reserve your appointment time for you. You can arrive anytime during your appointment as long as you contact your lash artist that you are running behind but on your way.   We will do our best to apply as many lashes as possible in the time you have remaining.  We will need to charge for the whole appointment.  If you are unable to attend your appointment please contact your lash artist, directly,  as soon as possible to let them know of your need to cancel or reschedule.  We do reserve the option to charge for appointments canceled less than 24 hours before your appointment.  We do charge all no-call/no-show clients 50% of the missed appointment.

*When can I get my lashes wet?  

Please wait 4-6 hours before getting your extensions wet.  24 hours after lash-lifts.  

Wait 24 hours for  extensions before hot yoga, hot tubs and steam rooms.

*Can I wear mascara with my extensions?

Yes. If you feel the need to wear mascara on a regular basis, please let your lash artist know. Most of the time we can add a different type of lash or add more length or fullness to eliminate the need for mascara. You are paying for extensions they should replace the need for mascara. Special occasions may call for a bit more drama. Please skip the water proof mascara. It can damage the extensions and natural lashes.

*What if I am not happy with the look of  my lash extensions? 

It is our top priority that you love your lashes. If you feel they are not what your were expecting please let your lash artist know within 5 days of application and we will schedule a "fix appointment".  Do to the nature of our work we are not able to give refunds. ​


Contact Us:

Office Phone: 719-465-3501

Email: [email protected]

Jancina: 719-649-9955

1235 Lake Plaza Drive, Suite 130

Colorado Springs, CO 80906

__________________

Jessica: (719) 201-6981

6165 Lehman Drive, Suite 109

Colorado Springs, CO 80918

Copyrights 2012-2022  Colorado  Lash Co.

EyeLash Services: 

Classic Lash Extensions

Hybrid Lash Extensions

Volume Lash Extensions

Lash Lifting/perming

EyeLash Tinting

EyeBrow Services:

EyeBrow Design

EyeBrow Maintenance

EyeBrow Tinting

EyeBrow Lamination